We were surprised to find the bitterly negative reviews. There are always a few glitches, but overall it was great fun with excellent service. This was a busy cruise with only one sea day, and lots of excursions to handle with some people going on more than one per day.
I suspect the previous excursion boarding system was changed because some people don't think 'rules' apply to them and were walking out early before their excursions were called to snag the seats they wanted. They were perhaps the same folks who commandeered the handicapped-designated seats this trip, but were clearly not. We had no problem with the system, just that the excursions returned late most of the time. The excursions themselves that we were on were generally fine.
We found service excellent from room stewardess to restaurant staff to front desk. Food was likewise generally excellent, though a bit too often jived up with hot spices for our tastes. I was especially peeved to find lemon pasta at La Veranda so laden with hot something that it was inedible, with no warning. The hot taste had no business being there; you could taste nothing else. But some things, like sea bass in La Veranda (a special for the evening - the menu did in fact vary with specials to supplement the regular menu), for example, were truly outstanding, some of the best fish we've ever had. We did notice, however, the baguettes were not as good as previously, either, although they are at the mercy of local ingredients for baking. The chocolate-themed tea was very well done.
Re Regent food v. Oceania food: In general we've been more pleased with Regent's food than O's. Our last O cruise was on Marina and we were disappointed in the food. One night in the main restaurant, literally nothing sounded appealing, a problem we did not encounter this trip.
Wine was a disappointment, however. It was clearly not as good as previous Regent cruises, with the exception of sparkling wine, Meritage, and some Cabernet in La Veranda. Cocktails were fine.
Our smallish glitches: When we finally arrived by bus from LHR to the Mayfair hotel for our included stay, they said they did not have a reservation for us. It was taken care of. On a few occasions, our toilet quit flushing; it was taken care of, apparently a system problem. On at least two nights, just as we tried to drift off to sleep, loud thumping/clanging from the pool machinery made that impossible; it was taken care of. The Canyon Ranch Spa was engaging in what appeared to be overzealous and nontransparent upselling; it was taken care of, but beware.
Re entertainment, Cruise Director Ray's performances were great, as usual, but the others were hit and miss. The Jean Ryan performance company in general did a fine job.
We have a longer voyage already scheduled for fall, but beyond that we're not sure if we'll continue, despite making gold status and liking "all-inclusive". The prices keep climbing, and I've found their administrative offices much less than responsive, even to written letters...as in no response at all, which is just unacceptable from a company to whom we've paid over $50k this year.
We like the spacious cabins on Regent ships, and the king-sized beds, walk-in closets, and huge bathrooms. We were mid-ship Concierge on 9 Deck with outstanding steward and stewardess. Veranda furniture was comfortable as well, when you had time to use them.
Breathtaking. Great guide.View All undefined undefined Reviews
Scenic and interesting. Good guide.View All 4 Conway Castle Reviews
Very crowded, guide kept looking to do 'fill-ins', got back late.View All 22 Guinness Storehouse Reviews
Lots of interesting things to do right at the dock, including free Tate museum.
We took a distillery excursion, which was very good, did not see much of Greenock.
Museum fairly interesting. Guide seemed more inclined to tell us about her personal life rather than the port.View All undefined undefined Reviews
Saw Ski jump, sculpture park, etc., then boarded schooner for lovely trip around in the water.View All undefined undefined Reviews