To stand and wait over 4 hours in the heat without water, food or seating to get on board was not a good start, Carnival then refunded 25% of fare, okay fair enough. Then to get a cabin where the kids running through the ship all night and jumping on the deck above our cabin so that we couldn't sleep, kids yelling in your door in the middle of the night! Balcony dividers not anchored, no sign of cabin steward for 2.5 days, couldn't turn air cond up and nearly froze for first 2 nights! Couldn't get a biscuit at 11.00 a.m. - buffet closed - had to go and buy a biscuit - never been on a cruise where you couldn't get any food you want for 24 hours - tried one afternoon at about 4.00 p.m. for fruit - again - buffet closed! Finally when we asked to get off the ship halfway as we hadn't got any sleep, they found us another cabin! Amazing! The ship was filthy and our cabin not better - came out of dry dock and workmen had been using the cabins, which hadn't been cleaned. Shuttles in port - you had to pay for, food at buffet in evening very limited. Not enough self serve laundries and in fact one was out of order. Would never go Carnival again - we have cruised with Princess many many times and will never stray again! The children on the ship should be supervised, they should not be allowed in dining areas without shoes, hats on, and running! Caveat emptor - let the buyer beware!