We took the cruise from Arles to Chalon Sur Saone on the Scenery after having been met at the Nice Airport by an Avalon-contracted shuttle service, as Avalon also booked our flights and arranged all airport transfers. Basically the land transfer services were spot-on. Our driver from Nice to Monaco (where we stayed the first night) was originally from Brazil and he was great. Knew a great deal about the locale and people. Very enjoyable. I am not a big fan of Monaco, as it is ridiculously expensive, without great attractions. In fact Avalon had a tour the next AM from Monaco to Nice. Ironically Nice is about 45 minutes closer to the Arles embarkation point than Nice. So, Avalon why not make your first night stay in Nice instead of Monaco ?
Our bag transfers went very smoothly the whole trip. On arriving at the ship, our bags were waiting for us in our assigned cabins. They were also delivered to our assigned rooms in Paris and when we changed rooms, they sent the remaining bag to the new room promptly. They also picked up bags at the Paris hotel rooms for our airport transfers.
The cruise director, Danielle, was fantastic. She attended to everything, had a great sense of humor, and helped make the cruise very enjoyable. The rest of the staff was equally terrific, including the waiters, housekeeping, crew and the piano player who entertained every night after dinner. Can't say enough about them. Hard working, very friendly and really attentive.