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American Spirit Cruise Review
3.0 / 5.0
Cruise Critic Editor Rating
62 Reviews

Paid for a Marriott, got a Best Western.

American Spirit Cruise Review by Ronald S Hollo

7 people found this helpful
Trip Details
  • Sail Date: Sep 2015
  • Destination: the USA
  • Cabin Type: Cabin A

The catalog seems to be different from what we received on the cruise. We complained when the air conditioning did not work properly, toilets did not flush, could not get a bottle of water and public bath room was dirty. There were four couples that complained and the cruise line sent a director of hotel operations to talk with us on the fifth day of the cruise. He listened to our complaint and said he was sorry and would see if he could do something for us once he talked to the home office and would get back to us after the cruise. That was 9 days a go so I feel like I was lied too. We were told the college age people working the ship were on 12 weeks contracts and than let go, that's why we felt service like eating at a IHOP and the place was dirty. We have been on river boat cruises in Europe that cost the same $10,000 that have been fantastic and twice as long for the same amount of money. The food was OK but for the cost of the 7 days I thought it could have been much better. We felt this cruise was a waste of money.


Ronald S Hollo's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Cabin A
Cabin A 309

not very clean, picture in brochure showed sliding glass door we got a regular door.


Port & Shore Excursion Reviews

City Tour

all excursions were great

View All 56 City Tour Reviews
Underground Tour

educational

View All 21 Underground Tour Reviews

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Ronald S Hollo
1 Reviews Written
7 Helpful Votes
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