This was our first river cruise and did not know what to expect, especially given the fact that I had never heard of Arosa cruises. However, the room (a suite) was bright, very clean, quiet, and spacious. The food was very good and we are picky. We were the only Americans on the boat, with the remainder of the passengers German. Every member of the crew spoke some English, but of course, some were better than others. My only complaint is that it was not made clear to us what services were provided with our suite. I am sure I read about when booking, but it would have been nice if a crew member had reminded us. On our last day I asked about the remaining credit and was told that we had 218 Euros left to spend. Glad I asked. I am not sure if this is true for every river boat line, but we had our own table in a quieter section of the dining room, which was very nice. Overall, we were very pleased and will most likely return to Arosa.