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Disney Wonder Review

4.0 / 5.0
Editor Rating
554 reviews
46 Awards

Worst Cruise on Disney; Very Disappointed

Review for Disney Wonder to the Eastern Caribbean
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nikki5226
2-5 Cruises • Age 40s

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Additional details

Sail Date: Dec 2015
Cabin: Deluxe Oceanview Stateroom with Verandah

We had the worst cruise of our lifetime. After returning from the cruise I had to take my husband and son to the ER all the family members that went on this cruise are sick. First of all the boat was very rocky and when we spoke to the cruise staff they said at this time of the year from Galveston the cruises are all like this. As a matter of fact in 2013 the whole ship was sick out of Galveston and crew was praying to make it home alive. If Disney knows that the waters are so rough then why make families suffer rather than putting a smile on their face. We weren't able to sleep all 6 nights.

The kids and my husband have a fever and it was the worst cruise ever. Spoke to several families on board that said they will demand a refund! We have been on cruises in the past out of New York and Port Canaveral and both were very pleasant. This one was horrible.

The ship smelled bad. The vents in the room rattled. The vents in the room didn't work and the air wouldn't circulate and all the rooms smelled bad. Behind the sofa there was an awful smell which was later discovered to be a very old Depend diaper. Nasty! We had to pay an upgrade fee for an accessible room that we couldn't even use. The staff at the port told us that the room they would upgrade us to would have a huge balcony and restroom so there is an upgrade fee. No problem we paid it. When we go to this accessible room number 6154 it smelled awful. It was located at the aft and everything in the room rattled all night long. Honestly it felt like the ship was going to tip over and we were all very sea sick. The guest services manager explained that cruises at this time of the year are very unpleasant and several families and kids get very sick. We even saw several families leaving the ship with luggage at Key West. Overall, I feel that if Disney knew that cruises are so bad sailing out of Galveston why charge $6500 per cabin and a upgrade fee and make families have a bad holiday vacation? Very disappointed. I didn't expect this from Disney!!!

Cabin Review

Deluxe Oceanview Stateroom with Verandah

Cabin 06A

Cabin located at aft. Everything rattles in this cabin. The door to the bathroom doesn't stay closed. The vents are loose and rattle.

Port Reviews

Galveston

na

Key West

na

Castaway Cay

na

5 Helpful Votes

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