Crystal Symphony Review
So Over Stated: Bad Value for Your Money, Bad Customer Service
Rating by category
Additional details
I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year
I have a very stressful job going on vacation to relax is a must for me
for the last 2 year I can see the deterration of the quality of service , food , entertainment
Cabin Review
Deluxe Stateroom with Verandah
Large chipped paint in balcony walls and sides , dirty seat cushions for outside chairs on couch inside cabin , no towles
in bathroom , room was not serviced , when I called house keeping I was told no one is assigned in my room ??
I said I am calling you from the room that was assigned to me and requested house keeping to come and service the room . imagine traveling from California to go on vacation ash face all this drama ,this was to be my vacation?
The worst part was the attitude for the woman on concierge office
there is no way the room is dirty ??? i said come on over ( she said she is too busy for this and will send housekeeping