This was our first trip to Europe so we decided to try a river cruise. The PBS advertisements were so enticing for Viking we contacted them. We also contacted other river cruise lines and compared. Viking had everything we wanted and more. The room we chose had a balcony and every available space was used so efficiently. We loved the heated floor in the bathroom and the shower. After going on a large ship cruise this was a welcome feature! The public spaces were spacious, well designed and comfortable. The staff was there to help us with our every need. After a long day of sightseeing and walking they met us with warm, damp rolled up white towels to wipe our face and necks, a lovely touch! The food was excellent with wonderful choices. Its amazing all they can do with the size of the kitchen. So efficient and immaculate. The excursions were everything we hoped for. We learned so much from their guides. We took the pre-extension in Lucerne. The hotel was very nice and located near old town and excellent restaurants. Loved the Black Forest and the cuckoo clock demonstration - came home with two!
We have already booked a cruise with Viking for 2017. That should more than show how we enjoyed our cruise!
Our room steward was so friendly and kept the room immaculate. The layout of the room was just right. There was plenty of room for all our things. Bathroom was excellent! I would highly recommend having a balcony.