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Celebrity Infinity Review

4.0 / 5.0
Editor Rating
1564 reviews
20 Awards

We feel ripped off!

Review for Celebrity Infinity to the Panama Canal & Central America
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Friendlyjohnno
First Time Cruiser • Age 60s

Rating by category

Cabin

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Sail Date: Feb 2016
Cabin:

we feel absolutely cheated out of our holiday money. We are battling farmers who have saved our money for what was to be the holiday of our lifetime. Firstly, there was an 18% service charge on everything we bought, then there was a place on the invoice for a tip. A few times it was underlined. A cheap bottle of wine we bought in a supermarket in Santiago for $4.50 was on the menu for $35 + 18% etc. They X rayed your bag if you'd been ashore checking that you hadn't bought any alcohol with you. We paid gratuities in package purchase price in Australia, but when aboard, they charged again. When my wife inquired at the information desk she was told that was only for the room boy. Everywhere we went someone was trying to sell us something. It wasn't only us that felt cheated either.

There was not even a picture theatre on board, instead you had to sit in the bough of the ship in the open air.

The free shows were all second rate. There was a poor old fellow who gave seminars on various topics, he was good, but we got the feeling he was only paid by a free trip.

Cabin Review

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