We booked this cruise while on Serenity in Europe in August of 2014. My wife does not like to fly over water, so she thought a round trip from San Francisco to Hawaii was a perfect cruise for us. It afforded us plenty of time on board and just a short flight to SFO to embark.
We have done seven Crystal cruises, the first five being absolutely wonderful on Insignia.
On number six in Europe, August 2014, we noticed that many small things had disappeared and were so longer provided unless you asked. Most were not of any major consequence, but many small things add up. One major thing we did notice was that the wait staff seemed to be hurried most of the time. Waiters no longer had the time to chat.
Did not get off the boat