• Write a Review
  • Boards
  • Log In
Seven Seas Voyager Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
297 Reviews

What changes since NCL takeover?

Seven Seas Voyager Cruise Review by bento2744

24 people found this helpful
Trip Details
  • Sail Date: Aug 2016
  • Destination: the Baltic Sea
  • Cabin Type: Penthouse Suite

This is our 5th Regent cruise, first since take over by NCL, one of the mass marketing cruiseline trying to break into luxsury market and we were curious to experience the changes. We noticed the change in staffing level which caused late delivaries of meal service, lack of service in buffet area. Example, there were always plenty of staff to assist with plates full of food to your seat, never had to ask for coffee or forgetting special order of eggs and had to go back or ask the wait staff. Large number of new staff being trained on the job. Another example, as an all inclusive package, they always served lunch off the ship, when lunch time overlapped at local restaurants, but now you buy your own lunch?

On every excursions, there were always destination staff member traveling with us, along with guides. Now non onboard to assist.

House cleaning staff was great, wait staff definitely worked hard to please, but cutting back on staff level definitely is beyond their control and do the best you can with what you got!

NCL definitely should not influence their level of reputation on the totally different product for the sake of profit margin. The luxsury catagory cruiseline is becoming very competitive and certainly hope that Regent's product standards are sacraficed.

Question is will the regulars over look some of these cost cutting, because of largest cabins in the industry? We want the old Regent back!

bento2744's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Penthouse Suite

Still the best and largest cabins in the industry.

Port & Shore Excursion Reviews

City Tour

good guide, city tour which included canal tour was very interesting.

View All 32 City Tour Reviews
Canal Tour

very busy city packed with bicycle traffic, very dangerous to be a pedestrian.

View All 311 Canal Tour Reviews
Windmills Driving Tour

It was fine, would not do it again. saw the inter working of windmill of the past.

View All 36 Windmills Driving Tour Reviews
City Tour

We passed many of major attraction with minimum walking.

View All 201 City Tour Reviews
Old Town of Tallinn

Beautiful quent old section, loved it.

View All 189 Old Town of Tallinn Reviews
Catherine Palace

amazing restorations

View All 226 Catherine Palace Reviews
Church of the Savior on Spilled Blood

did not go in, but reminded me of Sagrada Familia of Barcelona.

View All 210 Church of the Savior on Spilled Blood Reviews
Peter & Paul Fortress

very interesting, just remains of old fortress and some reconstructed.

View All 114 Peter & Paul Fortress Reviews
Yusupov Palace

Learned history of Rusputin and his assacination.

View All 65 Yusupov Palace Reviews

Good distance from central London, used Uber with flat 100 UK straight to cruise terminal.

Taxi or car service double.

Previous ReviewNext Review
7 Reviews Written
26 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Seven Seas Voyager Reviews

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.