Seven Seas Mariner Review

4.5 / 5.0
392 reviews

Good

Review for Canada & New England Cruise on Seven Seas Mariner
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553Makai
10+ Cruises • Age 70s

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Sail Date: Sep 2016
Cabin: Seven Seas Suite

We had heard such wonderful reviews of Regent Seven Seas we had a high anticipation that our cruise of New England and Canada would be exceptional. Unfortunately we were a bit disappointed, but we still had a good vacation.

Our embarkation in New York was unfortunately delayed by local officials not opening up the security process at the announced time. This was not Regent's issue, but rather the problem of the local representatives not having the coordination of the embarkation process started when the first guests arrived. We were in line for an hour and we were in the second or third group to be transferred to the ship. That begs the question, how can a ship with only 700 passengers take an hour to process guests onto the ship?

The two year old furnishings in the Seven Seas Suite were worn and stained with the sheer curtain torn in two locations. The carbon steel fasteners on furnishings on the expansive balcony were rusting as they were not of the quality that can be put into marine environments.

Cabin Review

Seven Seas Suite

The cabin was large and spacious. The balcony was also spacious and we enjoyed much of our time arriving and leaving ports of call on our balcony. Unfortunately the furnishings were worn, the chairs around the dining table stained, the sheer curtain torn and the bathtub chipped. If this had been a five star land based hotel, this room would have been taken out of service and the furnishings replaced. Unfortunately cruise ships don't have that capability, so we accepted the issue with the furnishings.

Port Reviews

Gaspe

This was an exceptional guided walking tour in the national park.

New York (Manhattan)

We did our own walking tour of Manhattan and Central Park since the cruise line did offer such a tour to us.

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