There were many unfortunate incidences on this trip, but also some very good moments also. The first day got off to a frustrating start. After a long day traveling to get to the ship we were already pretty tired and late afternoon we drove about 40 minutes to a giant tortoise reproduction center. We saw the giant tortoises on the flat ground and then we began to climb up and up to see a few baby tortoises in cages at the top of the hill. Our naturalist walked very fast as he was used to it and when coming down he completely left 3 people behind, one that had an injury to her knee. When we arrived at the dock to board the zodiacs to return to the ship, the naturalists came running up to us and chastised us for not staying with him. I don't know why he was so upset; he hadn't seemed concerned with us up to that point,.
Food on board was acceptable, but not as exceptional as I had anticipated.
Most of the crew was friendly; however, the bar server treated some of the passengers like children. When a friend went up to the bar to ask for a drink, she was told to "sit down" and you will be served. Seemed a bit rude.
Two other major concerns: (1)when those that were snorkeling were told to "buddy up", no one actually did and all the divers went in the water alone. There was no accounting for who actually had returned from the water. 2) A similar thing happened on the last day as we were were boarding a bus to go to the airport. The bus was over crowded with people standing in the aisle. The naturalist that accompanied us never even counted to see if we all actually made it onto the bus. All the other people trying to get on were pushing and shoving and easily one of us could have been left behind. When we got to the airport, he had not told us where to pick up our luggage. So when I got into the airport, I didn't have my luggage and had to go back and get it.
It just seemed a bit disorganized. I am used to the person who is in charge always keeping an eye on everyone and making sure all are accounted for. The naturalist that was assigned to us always walked very fast and could be easily 1 block ahead of his group and he never even looked back to see if we were following. I guess my major complaint had to do with this one staff member. Otherwise, the trip would have been a wonderful experience.
Cabins were very nice with great big windows so you could see a lot from your cabin. Bed was comfortable. Lighting was poor.