Viking Hlin Review

4.0 / 5.0
209 reviews

Viking a huge disappointment! Never again! Not worth the $$$.

Review for Europe River Cruise on Viking Hlin
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Vicogirl
2-5 Cruises • Age 70s

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Additional details

Sail Date: Nov 2016
Cabin: Veranda Suite
Blood on mattress
Blood
Blood and urine on mattress pad

We chose the Rhine River cruise to celebrate our 25 th anniversary after spending the previous 2 months in Italy. 4 days prior to departure I received an email stating the ship had a broken propellor and that we would be bused to Breisach the day 2 port in Germany and not from our departure port of Basel, Switzerland. We were told to report to the Basel airport to meet the buses. Thus we missed the Basel tour and cruising upriver into Germany which is what we paid for and not a bus ride. Despite it being a Viking problem this matter was never brought up again and no compensation not even a free drink was offered as an apology.

The following morning breakfast was a buffet fiasco with the wait line out the door. I felt as if I was on a Canaveral cruise. To make matters worse the wait staff really didnt smile except for perhaps one or two.

On our 3 rd night when we returned to our suite 316 I checked the bedsheets and to my shock I could see blood stains and urine on the mattress cover showing through my sheet! I went to reception and the person there told me housekeeping was asleep. My response was " I'm not"! She came to our suite and she was appalled by what she saw! She did wake up the housekeeping manager but they didnt have clean linen! They put blankets as a mattress pad. The following morning the room cleaning girl apologized saying she didnt see it , but you had to be blind not to see the numerous blood and urine stains on both sides of the mattress pad. They gave us the drink package as an apology but we dont really drink.

Cabin Review

Veranda Suite

Cabin AA

The Suite was small but pretty nice except for BLOOD and URINE stained mattress cover showing through bottom sheet! Disgusting and a health hazard! Bathroom was great .

Bedroom closet could use shelves in it over the drawer unit in there.

Port Reviews

Basel

We were bused to Breisach as ship propellar was broken 5 days prior!

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