It is difficult to give an objective critique because my husband and I lucked out and spent 21 days in a gorgeous penthouse suite with butler and all the perks. (We usually stay in a regular balcony cabin). That being said, we were very impressed with the friendliness and helpfulness of all of the crew and staff. We have taken more than ten cruises on many different cruise lines and I don't think I have come across better and friendlier service. My husband particularly liked not having to get dressed up for dinner; I liked the pool which was long enough to swim laps. Overall the entertainment was good. The food is above average and there are so many restaurants from which to choose that we decided not to pay extra for the four a la carte restaurants. We only signed up for one excursion with the Ship, preferring to go independently or on one of the Roll Call excursions which were more fairly priced. The interior design is more Scandinavian/modern than traditional/warm but that's a matter of personal taste. I would certainly recommend NCL--we had a fabulous time!