Azamara Journey Review

4.5 / 5.0
831 reviews

Not 5 star

Review for Asia Cruise on Azamara Journey
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realisticus1
10+ Cruises • Age 60s

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Additional details

Sail Date: Nov 2016
Cabin: Club Deluxe Veranda Stateroom

OVERVIEW

We booked this as a fly, tour, cruise package with an Australian travel company. We have cruised more than 30 times, we had not sailed with Azamara previously.. We have cruised with sister lines Royal Carribbean and Celebrity, consequently next logical step, we thought, was the next level up, so we expected, was the Azamara experience. Well were our expectations met or exceeded, not even close, it was very disappointing indeed! Worst ever experience for embarkation, Concierge at the Crowne Plaza in Chennai was aggressive and would not speak to our tour group members to ensure we did not have to wait for the two and a half hours she delayed us while she processed all other non tour group members. End result everyone in our tour group 77 Aussies and 80 Brits were so angry with her behaviour and lack of concern for us most of whom had been awake for over twelve hours prior to entering the hotel. She needs lessons on how to respect passengers and who pays the bills and her wages indirectly. She needs training and demotion to learn how to treat people nicely!!

SHIP

Cabin Review

Club Deluxe Veranda Stateroom

Cabin was spacious, has been refurbished, pleasant decor, new balcony furniture, average cupboard space to hang clothes, odd bedside tables, ample drawer space. Nice timber finish retained, and enhanced by new decor and artwork. Horrible shower curtain, adequate only storage, rather small overall. Koningsdam, fantastic bathroom, Solstice not far behind, both have glass sliding shower doors and are spacious. Overall cabin on Journey is acceptable, see above for best cabins, Koningsdam and Solstice the best!

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