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Kapitan Khlebnikov Cruise Review
0.0 / 5.0
Cruise Critic Editor Rating
3 Reviews

Ultimate Northwest Passage Expedition Issues - September, 2016

Kapitan Khlebnikov Cruise Review by Calgary Explorer

2 people found this helpful
Trip Details
  • Sail Date: Sep 2016
  • Destination: the Arctic
  • Cabin Type: undefined

Embarkation from Resolute Bay was a bit of a melee as our Arctic clothing, needed to wear between the airport and the KK Icebreaker, was delivered to the airport in bulk packages. Passengers had to remember what sizes of jackets / boots they requested and join a free-for-all to try to retrieve the same. Not everyone got what they ordered.

The shore trips, lecturers, food, etc. were reasonable for a costly expedition voyage. We had interesting shore trips via zodiac or helicopter to Beechey Island (site of some Franklin Expedition graves, Radstock Bay (Thule settlement remains), Banks Island, Sachs Harbour, Smoking Hills and a fly over the ice pack. Lecturers were experts in the fields of Arctic history, marine life, birds, geology, ice and climate. "Filler" movies were not so great.

Meals included meat, fish and vegetarian choices plus red & / or white wines. They were well prepared and served by capable staff. Seating was casual.

However during the last 4 days there were 2 issues that belie Quark's website claims of being the "Leader in Polar Expeditions" known for "Sweating the Details". First we missed our planned visit to Herschel Island due to Quark's lack of an agreement with Parks Canada. Second we spent 30 +/- hours ship bound in the harbor at Providenya, Russia while Quark sorted out documentation requirements to "import" the helicopters and Zodiacs that they "exported" when the voyage originally left Russia.

These issues should have been avoided by a more rigorous approach to "sweating the details" and having mitigation approaches in place that would avoid issues leading to such passenger dissatisfaction.

Overall these latter days on the trip left a bad taste in our mouths. Given the high cost of the "Ultimate Northwest Passage" trip the issues noted above bring into question the value for money of the Quark offering. As noted by 2 other critical reviews on this website from passengers who were on various legs of the same trip my wife and I are not alone with our perspectives.

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Cabin Review

Basic icebreaker accommodation with adequate beds, storage, bathroom.

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Calgary Explorer
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