Crystal Serenity Review
-- / 5.0
Editor Rating
0 reviews
A refined traveler's expectations not met
Review for the Southern Caribbean Cruise on Crystal Serenity
Refined traveler
10+ Cruises • Age 60s
Rating by category
Cabin
Value for Money
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Dining
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Service
Additional details
Sail Date: Jan 2017
When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations.
On the positive The spa services were exceptional I had the best haircut of my life which cost $40 and two great 90 minute massages which cost $300. So when you were spending extra money, service was impeccable.
On our arrival the driver was brusk, not a good first impression. After we were allowed to get off the bus the porters did not give us instructions we did not know where to walk, very confusing.
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