We heard nothing but good concerning Viking, so we decided to book our first cruise with them. We were not disappointed.
Prior to the cruise we received our personalized "Cruise Documents" which I thought was a very nice touch. It was a 55 page document that contained a brief synopsis of upcoming cruise, our cabin number, emergency phone numbers, dock location at the port of embarkation, etc..
The crew was absolutely outstanding, the boat was spotless, the food was out of this world and the whole experience couldn't have been better. The wait staff was very pleasant, didn't rush you during the meal and were very attentive.
The first night, the boat left the dock to take a short cruise up and down the river in Budapest, so we could view the beautiful lights on the bridges and buildings.
Shore excursions departed on time, were coordinated precisely and were very entertaining. All of the tour guides were very knowledgeable and entertaining.
The entertainment was very good. Not only did local talent come on board for shows, but the crew put on some very entertaining shows and skits.
We are already planning a second trip with Viking.
The cabin was exceptional! We loved the heated floors in the bathroom. The cabin was always cleaned up very well, and the wine was resupplied on a daily basis.