Arrival: ship is docked away from Old San Juan. Did not like that you could not just jump off and tour the town like other cruise lines. Needed a taxi for sure! Computers were slow and lines were long. Glad we went snorkeling and beached it before we arrived at 1:30PM. They did not announce our family as we entered. Not a big deal but my kids were looking forward to that part because they heard it from friends. Once we got on board there was no staff to help direct us. On carnival, there were lots of people directing us. Being our first time cruising, we didn't know if we went up or down to find our levels. Eventually by trying one, we figured it out.
The food for the buffet upon entering was great. Really pay attention to the times though. Things are way different on Disney than other lines, Short window for lunch buffet. Missed it next day and had to eat other things. Not as good as buffet; king crab legs, jumbo shrimp, tenderloins, etc. Really really good. The soft pretzels were cold. When they say Cheese or Salt, it is cream cheese by the way. Hard and not good. The pizza is not good either. So much better on Carnival. Loved the sodas are included! and hot chocolates. Did not really like Tritans dining. It was nothing special. Teens not happy with food choices; duck, seafood, lamb, etc. We told the waiter we would just go to the buffet. He said "it is closed by now." (buffet window for dinner very short too) Waiter brought them a burger and buffalo wings! So nice of them. There was not any entertainment or anything to make that dining fun! Loved the other two rooms. No one really dresses up so don't fee like you have to!
We had plenty of room in our ocean view. Def much bigger than other cruise lines. Shows were very very good! Liked that all three nights had one. Not used to going to an early show before dinner. PIcked late dinner thinking we would see a show after dinner. Still had to get ready the same time as everyone else on ship.
We spent one afternoon (arrived day before) at Condado Beach. Loved the waves and clear water!
Next day we went to the beginning of Condado Beach beside Hilton, great calm water area for snorkeling!
Beautiful. It was cold to us in January for swimming. 73 degree water and air. When sunny it felt good but most of day was heavy clouds. Easy to walk around. All things close to each other. Snorkeling great. Bring wetsuit type top.