GENERAL:
We have cruised many times and experience has taught me to look at a reviewers experience level - i.e. new cruisers think everything is great, but experienced cruises see more objectively. Our vacation was ruined by Navigator of the Seas.
EMBARKATION:
There so many problems (see below) with our first cabin they had to move us on day 4.
Navigator is "Voyager" class so based upon experience we expected quality. However, this was a ship BADLY in need of maintenance time in dry dock, it was last refurbished in 2014 and was in poor condition.
* A/C worked poorly in both cabins (we had to be moved after 4 days) due to balcony doors leaking
* Toilet overflowed filling the floor with water, leaking onto the cabin carpet
* Toilet stopped flushing (caused us to demand another cabin)
* Balcony paint in poor condition, rust showing
* Bed was very hard, blanket rolled up under sagging section to prevent sagging
* Hair dryer not working
* Carpet moldy smell due to toilet overflow
* Hallway carpet outside cabin moldy smell due to bathroom leak
We paid online for an excursion and they cancelled it. After that we used Shore Excursion Group for our needs and they provide discounts which really help, and they use the same local companies Royal Caribbean uses, so we got them for less.
It is a peninsula owned by RCCL and they control everything on it.
RCCL cancelled our excursion.