ANOTHER GREAT NCL JADE CRUISE
Just returned home from the 12 night NCL Jade Caribbean cruise that departed from Tampa January 25. It was FANTASTIC!! This was our 8th NCL cruise - 2nd on the Jade.
We picked this cruise, in part, because of the fantastic experience we had on the Jade on our 2014 Mediterranean cruise and that the same Hotel Director (Jovo) was HD on this cruise. He and the staff were exceptional on that cruise and even exceeded our high expectations on this (2017) cruise. It is interesting other recent reviews mention that the crew on the Jade seems friendlier (ie. more customer service oriented) than other NCL ships (which, in itself, is a pretty high bar to surpass since we've always had generally good service on NCL ships). We have to concur and much of the credit has to go to the Hotel Director for setting a positive example and tone for all staff to emulate. It was not uncommon to see Jovo or his assistant Janel frequently at the gangway, strolling through the Atrium and mixing with the passengers. In fact, we did not have any "bad" encounters or service with staff in any area of the ship.