We were participants in a university alum travel group.
It was appealing to explore Cuba while having a floating hotel. We love cruising and this was our first time on Le Ponant. The staff was outstanding - each was friendly and knew our names in no time. We were disappointed in the food and with the bed in the cabin.
The snack food during happy hour was the best food on the trip. Since this is a French ship, we expected wonderful food - that was not the case. It was as if they were trying too hard to do something complicated and missed the mark time after time. The focus was on seafood with few other options. Even the seafood was mediocre. Additionally, dinner was served late and took forever to complete. This was a group who had a full itinerary every day with early starts and an earlier dinner with a faster pace would have been appreciated.
The bed was miserable - it was hard as a rock. I was in pain all night and as I arose. I had them add extra padding on top but it did nothing to change the level of comfort. The room itself was fine although small, the bathroom fine.
There were 2 channels on the TV (CNN and sports) as well as movie selections.
The shore excursions were through the university travel group. The ship had no responsibility for those. This was true of the enrichment lectures as well.
All in all, we are glad to have made the trip to explore Cuba. We would not travel on Le Ponant again.