Sun Princess Review

3.5 / 5.0
0 reviews

Need to learn what good customer service really means

Review for Australia & New Zealand Cruise on Sun Princess
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cctxcruiser
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
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Entertainment
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Additional details

Sail Date: Mar 2017
Cabin: Oceanview

Signed up for cruise due to itinerary. Other than cancellation of the stop at Broome for questionable reasons (reason changed based upon who was asked), all of the stops were great. It was a good way to see most major cities on the continent.

Dining was the biggest problem. In the main dining room menu choices were limited and frequently repeated. Food preparation was poorest quality on any of my 39 cruises. Service by dining room staff was great. Food at Horizon buffet was terrible. It was hard to find something that was edible.

Theater shows and entertainers were generally poor. Ship's dance band and solo musicians in bars were some of the best I have seen on any ship.

Cabin Review

Oceanview

Cabin OF

Minimum storage space. Most of available space was taken up by extra life jackets. Bedside table hard to use. It was too wide for space and required beds to be pushed against far wall if you wanted access to drawers.

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