WE love Oceania Cruise Line. We didn't specifically choose Insignia, we choose the itinerary. That being said, being on Insignia was an added bonus. This was our third adventure on Insignia. From Captain Flokus to crew members, the vessel is small yet large and very personal. The food was excellent. Booked on Marina this October. Cusomter Service, specifically, William Park, is extraordinary! The entertainment was great!We happened to be on board over Halloween and there was a great Halloween party. Sanitation is a big deal.... no novovirus there! Personnel are friendly, learn your name and your drink orders. WE were in a penthouse suite with excellent butler service. No problem to order room service at 3 a.m. Safety of the passengers and crew is of utmost importance. WE have traveled with Oceania 5 times, our 6th will be in October and and couldn't be happier.