Embarkation was very efficient and, living in Southampton, we were out of our front door and into our cabin within an hour, plus our luggage was already there waiting for us! Disembarkation was similarly quick and efficient and it was easy to find our luggage in the collection point.
I had been anxious that our cabin might be too far forward in terms of feeling the motion of the ship but I need not have worried in that respect. We were in fact ideally placed just around the corner from the forward lifts and stairs, meaning we didn't have to keep walking the long corridors to get anywhere. Our cabin steward Ana was lovely and always had a smile and asked us about our day. We did notice a bad smell in certain areas of the ship, but we just held our noses while passing through.
We mainly dined in the Belvedere buffet as we like things simple and this suited us. Although the food was nothing special, there was plenty of it. The two nights that we dined in the MDR were enjoyable and it was nice to dress up a little and feel more special. On one occasion in the buffet we found a hair in a dessert and mentioned it to a waiter who apologised; then we were surprised when a senior waiter turned up to note down the incident, and then later that evening we found a letter of apology and a plate of chocolates in our cabin.
Good position close to lifts and stairs. Plenty of storage. The balcony divider rattled in more windy conditions but was not too bothersome. Lovely cabin steward, always smiling and chatty.
The old town area is very pretty and interesting.
We went on the trolley train tour up to the lake and back which was enjoyable and informative.
Unfortunately, it was a drizzly day and when we took the funicular railway to the top of Mt Floyen we could not see the view below, although we had been warned of this when buying the tickets at the booth.