21 cruises and 19 years after we first set sail on Radisson's "Song of Flower", which soon became Ponant's "Le Diamant", we at last experienced L'Austral and French hospitality. In the meantime we have sailed on many Seabourn cruises, some Radisson/Paul Gauguin, several Silversea, and a memorable trans-Atlantic trip on Cunard's QM2.
We should have joined Ponant years earlier. As we made our way south along the coast of Vietnam, eventually to reach Brunei and Kota Kinabalu, we were delighted to find we again were back in the golden days of cruising; before the vessels were overrun with some of the grumpy non-travellers who have written some of these reviews.
First, we were at last free of the structured, dress coded, regimented approach of Seabourn and (to a lesser extent) Silversea. From captain to repair mechanic, nothing was a problem. The elegant French ladies of reception, the restaurant maitre d's, the superb guest relations staff - all were faultless. Now its true that, with delightful Gallic insouciance, some who thought themselves important and could only converse in demands were put down in that delightful French way - service slowed down for example. With half our passengers French for a start, such delicate responses did not happen to many!