EXCELLENT!!! I LOVE river cruising!!!! We visited the Pacific Northwest, from Spokane to Portland, down the Snake and Columbia Rivers. The American Empress is clean, the service has been superb, all the staff provide super service, the food is good, and the scenery is beautiful. The shore excursions so far have been excellent and very informative. Have enjoyed the Hop On Hop Off bus so I can explore each stop at my own pace. We have encountered a rare glitch....a railroad bridge that is out of order for 48 hours and the boat can't get under it. The cruise staff has done an extraordinary job of arranging alternative activities for us...and even opened up the bar! Fortunately we are stuck in a beautiful and very appealing location...and the boat can be restocked. I like having the open seating for dinner and have consequently met nice people from all over the country.
The room was large and comfortable.