We did the Viking Rhine cruise last year and wanted to see Paris & the Normandy excursion seemed to fit our needs this year. As usual, our cabin was nice & they kept it that way as well as the whole ship. We found the staff extremely helpful & competent & all went out of their way to make us comfortable. The food was outstanding, the wines were good and the entertainment was very nice. Our shore excursions were just right and the guides were extremely knowledgeable & helpful.
Our only complaint was the bed covering was a combination bed spread, sheet & blanket. It became too hot in the middle of the night, yet your only option was to throw if off & then it became too cool. A sheet would help, but at least have a light blanket in the closet that could be used to compensate for this poor design.
Also, our tour guide to Versailles apparently lost his ticket and we were sidelined for about 30 minutes while he tried to telephone for a replacement. In the mean-time, about 3000 other people poured into the place while we just stayed out of their way. Other than that incident, he was quite competent.
Very nice with the exception of the bed covering mentioned above.