Viking Buri Review

4.0 / 5.0
161 reviews

Terrible Experience - Due to Alleged Scheduled Maintenance

Review for Europe River Cruise on Viking Buri
User Avatar
snakebitten1
2-5 Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2017
Cabin: Deluxe Stateroom

We had a terrible experience on our Viking River Cruise in Southern France. We were alerted about 1 week in advance that our 7 night river cruise would be reduced to 5 nights because the Viking Buri ship needed scheduled maintenance. We would be moved to a Sofitel Hotel in Lyon France for the last 2 nights of the cruise. As retribution, Viking gave us a voucher for $250 per person to use on a future cruise.

This in itself was a major inconvenience. We take cruises for the simple reason of not having to pack and repack our belongings, while moving from city-to-city.

This cruise was all inclusive including meals. So we paid for these meals. While on the ship, Viking provided several meal and drink choices. While at the Sofitel Hotel, Viking included breakfast, lunch and dinner. The problem was that the two dinner meals were terrible. The first night, the only offering on the menu was veal. We cannot eat veal. Viking refused to provide any other meal choices. So we went to a restaurant at our own expense. The second night, the only dinner offering on the menu was lamb. We cannot eat lamb either. So, again we went to a restaurant at our own expense. On the second night, people were totally disgusted. At least 60 out of 180 people followed suit and went to restaurants. Viking refused to reimburse us for our restaurant expenses.

Cabin Review

Deluxe Stateroom

Cabin E

The cabin was fine.

8 Helpful Votes
previous reviewnext review

Find a Viking Buri Cruise from $2,599

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.