Friends organized the trip and invited me along. This was my first cruise and I can say it was a great one! Our primary goal was to get to Havana before it was no longer an option. My fellow cruise mates were experienced cruisers and they were all satisfied, too. We did not travel with children though I did see many families. They all looked happy and there was plenty for all of us, child and adult alike, to do! I found that the process of getting on and off the ship was fast and easy, even pleasant. The crew were always well informed at all times. They knew about everything going on onboard and were always able to answer questions. It was the first time in my life no one said no to me in four straight days! Every crew member had a smile and a willingness to assist which I felt was genuine. The ship was clean and gleaming, they were proud of their work! And they should be. The first thing we did when we went on board was a safety course. Great idea! I felt confident that if anything happened I knew what to do. The cabin was clean and comfortable and well maintained by a doting housekeeper. The daily agenda which was left in the room was very informative. The food was very good in all dining rooms and food was available all day, every day, and it was easy to find. There were so many activities that I found it tough to decide what to do. I enjoyed the evening entertainment. I live in NYC and go to Broadway shows often. I felt the dancers and singers were all top notch! My friends and I made all of our own plans in Tampa and in Key West and Havana, but we were pleased to know that shore excursions were available through the ship. I only wished we could have stayed a week in Havana! It was so beautiful. I felt very well informed throughout the cruise, and what few questions I had were easily answered. All of my needs had been anticipated. The crew was really the shining gem for me, they were all so sweet and enthusiastic. The ship appeared to me to be a well oiled machine. Things were well organized and flowed smoothly. Everyone knew what to do and as a result, they were able to keep us all organized and entertained with a minimum of hassle. In all, this was a great experience! Everyone in my group had a great time and it was a great first cruise for me. Thank you RC Empress of the Seas! (I have not figured out how to add photos yet... but I took too many to put on here anyway. It was all gorgeous!).