We decided on this cruise because it was going to the ports we wanted to see. We were delayed leaving NYC but they said it was because of delayed shipments arriving due to the hurricane down south. It actually ended up being pretty cool as you got to see the Statue of Liberty at night. Disembarkation was REALLY easy. We opted to carry our own bags off and was off and through customs in minutes. Love the unlimited drink package. Sometimes it took a few minutes to get a drink - NCL could possibly put another bartender or 2 at the busier bars. The bartenders and staff were all quite friendly. Shows were good - talented casts. The people running the trivia/interactive shows were funny and easy going. We would travel again with NCL but probably not on this ship as we have been on the Escape and prefer the amenities/food offered on the larger ships.
No complaints. Had an issue with our toilet that they fixed promptly but then issue came back. They promptly fixed again and then no problems. Steward very friendly.