Here's what I submitted to RCCL in their survey
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Pros:
This is our normal cabin and we usually have this one on every cruise. In this case, we had mechanical issues we've never experienced before. Air Conditioning problems, shower problems, toilet problems. If everything works as expected, it's awesome.
Checking in is great. Getting on the ship is difficult because they didn't plan that part of the terminal very well. It seems to have about half of the necessary room and the flow of people doesn't work well.
Getting off the ship, the luggage is still scattered everywhere but it's better than Ft. Lauderdale's terminal. Once again as is usually the case, *the* main problem is the Customs and Border patrol. They never, ever operate at full staff and could care less how much they inconvenience you when you have your luggage and are trying to exit the terminal. Hopefully RCCL is complaining to them every day of every week about how slow they are in the terminals.