Wanted to see the Douro River and Portugal. Chose this ship because it was small and reviews were good. It was lacking in many things: bathroom had black mold and smelled. Ship needs renovation. Even smelled like diesel fuel at times.
Front desk was unfriendly and unhelpful. Food was hit and miss -- some meals weren't even hot! Had two very disappointing dinners -- the dining room staff did try to make it up by bringing me chocolate covered strawberries.
The cruise director did not speak English well-- pronounced with Portuguese sounds. He was not especially friendly and did not explain things well. His projector with pictures of what we would see tomorrow seemed silly-- want to see it in person first! Wasted time instead of explaining times of tours, etc. in a clearer way.
Piano player was good. Only a couple of nights of other entertainment.
Tours were average- some interesting, some not.
On the plus side: The dining room and lounge staff were super nice, friendly, helpful.
Tour guides were good (in Lisbon and the tours off the ship).
Bottom line: don't expect personal service and excellent food even though it is such a small ship and it is NOT a luxury boutique like they claim.
Intercontinental in Lisbon was nice-- but only one restaurant in the large hotel. First night had to have dinner in bar because didn't know to make reservations.
Cabin bathroom needs total redo.
Average small cabin.