Queen Isabel Review

-- / 5.0
Editor Rating
52 reviews

Disappointing-- not luxury

Review for Europe River Cruise on Queen Isabel
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Gloria!!
6-10 Cruises • Age 60s

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Sail Date: Nov 2017
Cabin: Outside Stateroom with Window

Wanted to see the Douro River and Portugal. Chose this ship because it was small and reviews were good. It was lacking in many things: bathroom had black mold and smelled. Ship needs renovation. Even smelled like diesel fuel at times.

Front desk was unfriendly and unhelpful. Food was hit and miss -- some meals weren't even hot! Had two very disappointing dinners -- the dining room staff did try to make it up by bringing me chocolate covered strawberries.

The cruise director did not speak English well-- pronounced with Portuguese sounds. He was not especially friendly and did not explain things well. His projector with pictures of what we would see tomorrow seemed silly-- want to see it in person first! Wasted time instead of explaining times of tours, etc. in a clearer way.

Cabin Review

Outside Stateroom with Window

Cabin bathroom needs total redo.

Average small cabin.

8 Helpful Votes
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