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Queen Isabel Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
53 Reviews

Disappointing-- not luxury

Queen Isabel Cruise Review by Gloria!!

8 people found this helpful
Trip Details
  • Sail Date: Nov 2017
  • Destination: Europe River
  • Cabin Type: Outside Stateroom with Window

Wanted to see the Douro River and Portugal. Chose this ship because it was small and reviews were good. It was lacking in many things: bathroom had black mold and smelled. Ship needs renovation. Even smelled like diesel fuel at times.

Front desk was unfriendly and unhelpful. Food was hit and miss -- some meals weren't even hot! Had two very disappointing dinners -- the dining room staff did try to make it up by bringing me chocolate covered strawberries.

The cruise director did not speak English well-- pronounced with Portuguese sounds. He was not especially friendly and did not explain things well. His projector with pictures of what we would see tomorrow seemed silly-- want to see it in person first! Wasted time instead of explaining times of tours, etc. in a clearer way.

Piano player was good. Only a couple of nights of other entertainment.

Tours were average- some interesting, some not.

On the plus side: The dining room and lounge staff were super nice, friendly, helpful.

Tour guides were good (in Lisbon and the tours off the ship).

Bottom line: don't expect personal service and excellent food even though it is such a small ship and it is NOT a luxury boutique like they claim.

Intercontinental in Lisbon was nice-- but only one restaurant in the large hotel. First night had to have dinner in bar because didn't know to make reservations.


Gloria!!'s Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Shore Excursions
Service
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Cabin Review

Outside Stateroom with Window

Cabin bathroom needs total redo.

Average small cabin.


Port & Shore Excursion Reviews


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Gloria!!
2 Reviews Written
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