I had heard this cruise line was one of the top cruising lines and they catered to a smaller group. I enjoyed everything about the cruise. The staff was very professional and when I had a problem with one of the servers at dinner, Avalon took care of the problem right away. The cruise director was fantastic and the room was amazing. Every detail was taken care of. What I also liked was the fact you could include tipping the staff ahead of time and you didn't have to worry about that at the end of your cruise. I met so many nice people on this cruise and we still stay in touch. I would absolutely love to go again with this cruise line. Even after taking a 2 week cruise, I was not ready to come home. I highly recommend Avalon Waterway to anyone wanting to go with a cruise line who puts their customers satisfaction first.