Scenic Jewel Review

4 star not 5, and not worth the money

Review for Europe River Cruise on Scenic Jewel
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grahamsthename
6-10 Cruises • Age 70s

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Sail Date: Sep 2017

booked 16 months before with Scenic who gave us the worst room on the boat over the engine room which rattles so much the doors would open on their own and had to pad out the safe as it rattled all the time. The cupboard in the bathroom was falling off (which they fixed) but not the bathroom door which kept on coming open. My wife found it difficult to sleep.

Asked Patric the director for another room, but said none was available

The staff were kind and helpful

Response from FionaB, The Scenic Team

Dear Grahamsthename, We are sorry to hear that your cruise with us on Scenic Jewel was disappointing. As you have already contacted HO, we’ll leave it with our customer care team to follow...

Cabin Review

Cabin balcony cat C

Doors hanging off in the bathroom and cracked tiles. Room over the engine, which means every time the thrusters were used, everything rattles, doors opened and the safe rattled. (secured with paper) They fixed the bathroom cupboard door but not the bathroom door. The bed was comfortable but the wife could not sleep because of the rattling.

the add photos on your website did not work

Port Reviews

Amsterdam

canal boat with other tourists

Vienna

the electric bikes make the journey much more pleasant and enjoyable

3 Helpful Votes
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