Zaandam Review

Haunted cabin spoiled a lovely cruise

Review for South America Cruise on Zaandam
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ilsun
2-5 Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Sep 2017
Cabin: Verandah Suite
Gala night special
MDR
Pinnacle Grill
Bar
MDR
America’s Test Kitchen
Kitchen tour
Kitchen tour
Kitchen tour
three-story atrium: a Baroque-style Dutch pipe organ
Classical music
Gym
Aang (R) & Daniel (L)
MDR

The cruise offered a chance to circumnavigate South America with mostly interesting ports. Speedy embarkation, The ship has sophisticated/muted interiors and an outstanding display of art & musical memorabilia throughout the ship. Cabin 6180 looked fine, spacious with all amenities but when the ship was at sea a creaking/grating noise came from the junction of the veranda & the ceiling, the noise was pretty loud and nonstop. It was as if Sir Francis Drake's ghost has come to stay. After many complaints (most were ignored-front desk staff was useless except for Precious) wooden wedges were placed (helped) and then removed for safety reasons. Cabin was changed only at San Antonio (over 2 weeks).

We dined mostly in the MDR, the food was hot, very good and the choices were ample.

Service was amazing, we switched to a permanent table after a few days, Aang & Daniel our waiters remembered every request and Mr. Manik the assistant MDR manager was also very helpful. Ate a few times at the Pinnacle Grill and enjoyed the food and service. Activities were pretty limited and adjusted to the average age of the passengers. Entertainment was average. All staff was courteous and went out of their way to help.

Cabin Review

Verandah Suite

Cabin A

See review above

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