My husband and I had been looking forward to trying Princess for the 1st time. We had cruised on several other cruise lines and had heard that Princess was a class above Carnival or Norwegian. Unfortunately, we found that this particular ship was not the best food by any means. The buffet had the same selections every day, nothing was hot and there was always a long line. Sometimes had a hard time finding anything we liked. Seating was very limited and there were no other choices other than pizza, hamburger, hot dogs, cold sandwiches and maybe 1 carved meat. Tried the carved meat for lunch one day and you couldn't even cut it. The dinner wasn't any better, food was always cold and no good choices. Had prime rib one night and was cold to the touch, along with the sides. We had anytime dining and usually don't have any trouble getting a seat for 2 but, on this ship if you don't take a large table with a group you will find yourself waiting for 30-45 minutes to get a table. Entertainment was a big disappointment. The only music in the evenings was classical, ballroom dancing or instrumentals. The theatre was extremely small and if you didn't get there early there were no seats. You can't even get around people that are sitting down since they are so close together. Everywhere you went in the evening it was very hard to find seats, there is just not much entertainment and so everyone is going to the same place. We went to 5 theatre shows and only liked 1 of them very well. Not our normal productions that we are used to. They only had a comedy show one evening & he was very good but we are used to at least a couple of them. Didn't have karaoke very often either. The pools were nice, but chairs are limited. We did like our room and our room steward who was Antonio, he was the best. Our bed was very hard and we requested a mattress topper and a cover sheet because they do not give you a top sheet. This was a first for us, I don't like covering up with a comforter that is probably not washed frequently. Very quiet in the hallways, liked the type of people cruising on the ship. Ordered room service one evening and it was not good, sandwich had 1 shaved slice of roast beef and no taste. Tried the Crown Grill one evening and out of a rating of 10 I would give it a 5, but we were tired of the dining room. The steaks were just ok, nothing exceptional for $29 per person, potatoes were very small and not done well. Rolls were hard just like they were in the dining room. Must be leftovers that they use over and over. We were looking forward to trying the Salty Dog since the hamburger looked fabulous in a picture and they said it was the best on the seas. We saw someone eating one and it looked no bigger than a slider. There was never anyone there either. Service throughout the ship was very poor other than our room steward. Don't expect to have bar wait staff coming around much to bring drinks. Casino was not as lively as we have seen on others and didn't see anyone winning including us. The ship is very dated although it is going in for dry dock for 2 weeks. Don't know how much they will get done in that length of time. Embarkation and disembarkation was very smooth and quick. There are so many ships to choose from we don't believe I will come back to Princess unless they make changes.