The American Duchess Brochure promises 'classic elegance and modern luxury' as I would expect at the Four Seasons and delivered a Holiday Inn Express but at more than 10 times the price.
The menu choices were very good and the food quality acceptable. The dining room staff was chronically short-handed with Officers pitching in to bus tables. The suggested dress was country club casual but I never saw sweat pants worn to Christmas dinner at a Country Club.
The entertainment was every good and delivered as a clever and well-delivered show every night.
The two room 'suite" was a big disappointment. The twin beds were very narrow with ill-fitting linens that were never changed on a 6-day trip. We never had a face to face encounter with the person assigned to be our cabin staff... The bedroom with sliding glass doors to the balcony had one overstuffed chair without a side table or lamp (lighting source) and one small wall decoration. Christmas Day room service breakfast was a pathetic, continental breakfast offering delivered on one undecorated tray..coffee, toasted bagel cereal and one sliced banana.. the only available category not selected was juice.