We're quite excited to go on the same ship as we traveled on a few years ago and the Itinerary was good before the changes, sad to miss out on Korea but Japan was Fantastic, china was not, The ship is very clean and nice, the crew is friendly and the food is good. The only crew I'm not happy are the x-Eastern european ladies in the reception, they are never helpful, they are very inflexible and should be reminded of how much people pay on this ship. Because of the huge reductions in the price we paid for a butler but would not do this again as you don't meet the cabin stewards and don't get a chance to have a chat and whilst the butler was handy, it felt like there were a lot of interruptions when we tried to relax in the cabin. It feels like the standards have dropped a little since last time 2012, we didn't get a gift on the return home like we did the 1st time. The itinerary changed and we didn't go to Korea, this was disappointing but the extra stops in Japan were great. China was terrible, the organized tours were in dirty busses, the guides were obsessed with money, pretty much all they spoke about, forget about telling us about what the old buildings were. The trip to the Wall was badly organized, getting there only 1h before sunset and there are no lights on the wall, some older (but fit) people walked far and then struggled to return to the bus in the dark. The Chinese officials at the port treated the crew badly on the return to the port, they had them lined up for over an hour, not letting them board the ship for over an hour. A few people got an upset stomach after one of the lunches on the tours in china and on the whole, china is not a place I would go back to. A cold cruise was nice to experience, more energy to walk around the towns in Japan but you do miss out on sitting around the pool, swimming and drinking cocktails. Bingo was very disappointing as the entertaining crew did not promote and tell people that there was Bingo every sea day, they could have made a bigger effort. Regent cruises are very expensive compared to others so I don't think we'll be back, add to that the office in Sydney were not at all helpful or friendly, maybe they need a reminder that they are working for a 5 star company