We go on a couple of cruises a year. We've been on the Summit before and previous to this cruise we were on the Constellation. Celebrity is our favorite cruise line. However, this cruise just didn't come up to the standard we had experienced on previous Celebrity cruises. We chalked it up to poor hotel management.

Embarkation in Venice: Since part of our luggage stayed behind in Paris and we waited 3 hours at the Venice airport to try to resolve the situation, we arrived at the port after embarkation. Nevertheless, we were checked in quickly and the personnel was very friendly. Felt good to be on the ship and starting our vacation. During the night the ship moved ports and we were delighted to find out we were within walking distance of San Marcos Square and town.

Guest Relations: They were wonderful. They assured us that our luggage would eventually arrive, no matter what port we found ourselves in. One of the staff even lent my husband his wind breaker as it was quite chilly in Venice. We did get our luggage on our second day in Venice. The only time we had a problem was when we didn't receive a notice to turn in our passports. Guest Relations accused us, and many other people, that we must have received the notice as everyone else had. Turns out that two decks, 2nd and 3rd, did not receive the notice. Read more