We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around Australia beginning on its west coast.
At the outset we were delighted with the incredible changes that have been made to the journey. The refurbishment of the ship was good, but the cabin redo's were excellent. Space was much better utilized, especially in the suites. for the first time we actually had room to spare for our belongings on this longish, 18 day cruise. The bathroom set up was a great improvement, over past years and other comparable accommodations on other cruise lines, having a much larger amount of space for our toiletries.
The staff was wonderful, knowledgeable and friendly and all had the Ritz Carlton mentality/mantra of being empowered, or so it seemed, to solve problems, both large and small.Highlights of the trip included a great White Nights evening, a wonderful breakfast for Le Voyage Club, Azamara loyalty program, members and a simply superb rijsttafel dinner one evening, at a small extra charge.
Gratuities included as is most alcohol, other than very high end premium brands of liquors and wines. With all of that "booze" it was interesting that we never saw a single passenger the slightest bit tipsy other than when the waves were high.
Of course some things were not great. Included in that was the differences in the taste and quality of coffee depending on the venue in which it was served. some of the tours that we attended were fair or less at best including the Azmazing night in port at Freemantle. The singers/musicians and songwriters were good, but the native dancers performed off the stage and on a level with the chairs so that unless one sat up front it was difficult to see them. The food was plentiful and quite good at this event but the venue was overcrowded and very hot. Entertainment on the boat is what one would expect with a smallish ship-not terrific, but in some instances quite passable. The enrichment lectures were quite good.
In sum, I would rate them tops for value and would not hesitate to return to Azamara for other cruises in the near future.
Outstanding room and service especially our butler