We booked this cruise over a year ago because of the attractive price but what was a bargain turned out to be the cruise from hell.

It all started from the embarkation process on arrival at Bridgetown after a long flight from London and having to collect our cases And lug them to a van for delivery to the ship then the awful wait queueing up for outdated buses to take us to the ship was a farce as their was no facility to store hand luggage everything had to be placed on our knee the customer service rep was not sympathetic to this and herded us on like cattle we then left for a 40 minute run to Bridgetown not so we were held up at the jetty in a convoy as only 1 coach could go on the jetty at a time time from landing at 2.45 pm till eventually getting on the ship at 5.45pm was poor we then left the ship was itself was clean as was the cabin however the ship moved around a lot for such a large ship I would question if the full use of the stabilisers were being used as with some cruise companies they are not as it is a cost or fuel saving exercise, I was not impressed with the food It was very repetitive okay if you liked turkey or pork and didn’t cater for the British palette, entertainment what can I say we were not able to see anything in the theatre as with the food it was always in French or Italian, the Manhattan Bar which we liked was the same show every evening and got pretty repetitive we didn’t sit in any of the other lounges as nothing was sung in English the British were not catered for at all and when we spoke to other British passengers they felt the same.

Each island the ship visited ther was a disembarkation and a embarkation of passengers from those islands who seemed to be on cheap deals to fill the ship and when this happened we had to listen to the emergency drill through the tannoy system each day also the crew had to go through their own drills these occasions this meant that we were on an oversized ferry rather than a cruise ship most of the British people we spoke with felt the same and had never experienced this on any other cruises they had been on also at each Island the departure was quite early which seemed to be the ship was in a rush to get the people on and off had we known in advance all this information we would never ever booked this cruise and after 1 week all we wanted to do was get back home for our part this was a wast of money and we will never use MSC again if we had never been on an other cruise company we would be put off cruising altogether. We believe we should have been forewarned of all these points before committing to a booking