We've done many RC cruises in the past (we're Emerald) and were happy to book another. But this time the experience was very poor. The quality of food and the choices have deteriorated considerably. RC is now recruiting lower cost staff for the dining room and it shows - many staff don't speak or understand English, they are poorly trained, they have a slow and 'don't care' attitude. The cleanliness of the floor in the Windjammer was very poor with a lot of food dropped and left on the floor.
Cabin was up to standard and the room attendant was very good and attentive.
Entertainment in the theater was good.
Pretty good and up to standard. The attendant was very good and attentive.