First, let me say that my husband and I have taken 23 cruises. We travelled with another couple and overall we had a wonderful trip. Freedom is still a nice ship, is kept clean, but she definitely needs refurbishing. We had a junior suite which was larger than many we've had before and had a large balcony.
EMBARKATION was easy and we were in the Windjammer very quickly. It was busy (of course) but we were able to get a able without a problem and the food was great.
DISEMBARKATION was very easy too. We did Valet Luggage (definitely recommend) and left the ship as soon as it cleared custom. Got right through and found a cab right away.
Cabin was larger than many junior suites we have had in the past. Balcony was large enough for two lounge chairs, a table, and two straight back chairs.