• Write a Review
  • Boards
  • Log In
Ruby Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,804 Reviews

Good room, bad food

Ruby Princess Cruise Review by lindabushaw2

0 people found this helpful
Trip Details
  • Sail Date: Mar 2018
  • Destination: the Mexican Riviera
  • Cabin Type: Oceanview (obstructed view)

No complaints on room E632 Ruby Princess sailing 17-22 March 2018. Was coded as 'obstructed view', but was a large picture window with NO obstruction. Was very happy with size of cabin and our room steward. Embarkation was a breeze. However, the food served both in main dining room and buffet extremely disappointing. The buffet selection was pitiful, and not catering to American palate. The salad bars in the center were the same every day with no change. Last November took the same cruise on the sister ship (Emerald) and at least they offered different options on different days, ie, coleslaw, potato salad, mac salad, etc. There was no consistency with the sister ship regarding food, disembarkation, etc. Only the ship layout was the same. As a smoker, found the limited smoking areas on Decks 7 and 17 (Starboard side) totally inadequate and crowded. Even the Cigar lounge was crowded and the cigar smoke so thick it wasn't enjoyable to smoke in there. Suggest they add some fresh air machines to deal with the smoke. The Casino smoking areas did not make sense, and it seems that they put all the slots that didn't pay in that area. Up on the 1/2 deck near the Mermaid Bar, it was hard to find a table in the very limited smoking area. Since on that deck, there is only a bar and lounge chairs, smoking should be allowed on the entire deck, as families with children are on the lower level decks by the swimming pools. Disembarkation was a chaotic nightmare. There was no ship wide loudspeaker announcements as to which groups were allowed to disembark. Rather, groups were herded and squeezed into a bar areas to sit and wait for an announcement pertinent to that room only. It was impossible to tell keep track of the disembarking process and how far down the list our group was. Also I have a complaint about the specialty coffee bar. Had purchased the coffee card, and on the Emerald, that card was in the stateroom upon arrival on the ship. However, on the Ruby, all you got was a piece of paper stating you paid for it, and then you had to go to the coffee bar, and wait in an impossibly long line for them to issue you the punch card. When ordering any sort of specialty hot drink, expect it to be COLD by the time it gets delivered to you. They need a better system of preparing the drinks. One person fills up the cups with coffee and then it sits there on the counter until a DIFFERENT person adds the froth or flavorings. Also, they hand write the orders, then the cashier leaves their station to take the slip of paper over to the preparers. This needs to be computerized. To sum up, if you are taking the 5 day Cabo cruise, go on the Emerald Princess, NOT the Ruby princess. The Emerald was a little better organized, and the food was a tiny bit better.

lindabushaw2's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Oceanview (obstructed view)
Cabin OZ E632

Great cabin, and no obstructed view. Clean and adequately spacious rooms. Shower very tiny, and found the water not hot enough.

Port & Shore Excursion Reviews

Previous ReviewNext Review
3 Reviews Written
2 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Ruby Princess Reviews

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.