Carnival Glory Review

4.5 / 5.0
1,852 reviews

Big Time Disappointment

Review for the Eastern Caribbean Cruise on Carnival Glory
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cscdenver
First Time Cruiser • Age 60s

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Sail Date: Dec 2009

We book a family cruise for my parents 55th wedding anniversary, mom's 80th birthday and dad's 75th birthday. It had been the first family vacation we had all taken together in nearly 35 years. We were all very excited about it especially since a few of us had been on the Carnival Legend in 2007 and fell in love with the ships and the service.

Wow, were we surprised. The service was terrible. I don't think they could have gotten an order right in the dining room or on the room service tray if their life depended on it. And we ordered the same breakfast every morning! The food was disappointing. While it was good, it wasn't outstanding like we found on the previous cruise and the selections became routine. It got to the point where you ran out of new things to order. And I have to say our wait staff was the worst. Not only could they not get an order right we would wait forever to get something they forgot to bring out with the meal. By the time they did bring it you either ate without it or the food was cold. And the wait staff made no attempt to get to know our names. The maitre d' appeared once and that was the last night. On the Legend we were called by name nightly and the maitre d' sat us every night. Here getting to your table was like a cattle call. They opened the doors and everyone ran to their seat. And the little song and dance thing we enjoyed each night at dinner before was lackluster at best and no one seemed to want to do it. Disappointing!

The cabin steward did the same towel animal every night and maybe that seems trivial but we enjoyed seeing those each night. The cabin was clean but they certainly didn't go the extra mile. No one seemed to have any information about anything. We had more miscommunication than anything and I found the majority of the crew quiet rude and unprofessional when we did ask questions.

Cabin Review

Great balcony which you can't take a cruise without one. I will only go mid ship so it was probably a little noisier than others but never during the night just as people were milling around in the morning and in the evening getting to dinner and so forth. There was plenty of drawer and cabinet space. Could use a bigger shower but it was a week so you can deal with it.

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