We had never sailed on the Rhine and wished to see Strasbourg. We had sailed with Scenic before and Emerald are a part of the same group, so we had reasonable expectations of a similar high standard. The food and service were excellent. All the crew whom we interfaced with throughout the cruise were cheerful, helpful and could not be faulted. This includes Cruise Director, Hotel Manager, Reception, waiters, wine-waiters, seamen, cabin housekeeper and catering staff. The resident pianist/singer was excellent.
The ports and excursions were fine, but there could have been more and more varied en-board entertainment.
We had an inclusive drinks package which worked well, but not all the table wines were first class. In particular the Austrian Merlot was very thin and had little flavour.
All the food was excellent except for one starter of salmon mousse which had no salmon taste and a beetroot soup which was very pale and tasted of nothing at all.
The cabin was well-designed, clean and excellent. However the name is misleading as it is neither a suite nor does it actually have a balcony. I t was a bedroom with shower room en-suite with a large panoramic window.