We had a bad experience with boarding as we were not given a zone card when we arrived so by the time we finally realized we needed one (previous cruises we were not assigned a check in time). We were some of the last ones to board despite having an 11:00 am check in. We had my time dining and on the 3rd night found a team that we really liked and stuck with them the rest of the cruise. The main dining room food was very good. Although, the buffet was just ok. My husband and I were disappointed that the only way to access the sports deck was by using the stairs. We had both injured our knees and there were no elevators. Entertainment was good and we went to the shows and listened to music in various places in the evening. Room service was great and usually arrived within 10 minutes of ordering. All in all it was a very good cruise just disappointed we were unable to use the recreational areas and Serenity deck due to the lack of elevators.