Avalon Panorama Review

Think Twice - Highly Over-rated!

Review for Europe River Cruise on Avalon Panorama
User Avatar
elvish
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2018

We have cruised on 15 plus ocean liner cruises, all over the world and loved every one of them, but had been encouraged by other cruisers to try a river cruise. So we did and really regret doing so! The cost of a river cruise with Avalon was more than twice as much as any liner cruise we have ever taken(of same duration).

The service was very poor, as it seemed the boat was understaffed. The food waiters were run off their feet and just could not serve the amount of tables they were responsible for.Complimentary drinks at meal time sounds like a plus but when there are no servers available to give such drinks,it is deplorable. My husband drinks beer and when he did finally get served a beer it was often warm. I drink wine and often was without because the servers were attending to food and drinks for up to four or five other large tables.It was not the fault of the workers. Also there was no bar service on deck. On the day we had commentary there was not even a waiter on deck. You had to walk down a long set of stairs to the only bar in the lounge to get a drink. We could not believe this. We are in our early 60's but most of the cruisers were much older and this would be a difficult feat for them.

The food was our biggest disappointment.The menu was very limited and the quality was terrible.

Cabin Review

1 Helpful Vote
previous reviewnext review

Find an Avalon Panorama Cruise from $1,882

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.